COURSE CONTENT: This course is aimed for the personnel working in tourism and catering.

COURSE OBJECTIVES: By the end of this course you will learn to communicate more effectively with both clients and other employees in different work situations. You will become familiar with the names of various food products, ingredients, kitchen tools and techniques in English. This course aims to develop the student’s ability to provide information and respond to customer requests, to draw up documents specific to activities in the field, to understand and evaluate tour-operating offers, to understand and describe the exact locations, hotels, services, to understand and describe exactly the catering services.

CERTIFICATION: Certificate of Language Competence

No. of hours: 30

REQUIREMENTS: This course is addressed to the staff working in tourism, hotel and catering services.

METHODS OF TRAINING: All these specialized courses offer great flexibility in approaching the topic, the practiced communication situations, and progress ways.

TARGET GROUP: These courses are recommended for all those who want to assimilate and consolidate their English skills regarding the hotel and catering services. The knowledge gained from the course will allow them to successfully handle various situations.

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